Home
Performance Maturity
Blogs
Case Studies
Book a Demo
Login
1
Performance
Maturity
2
Deployment
Architecture
3
Implementation
and
Configuration
4
Integrations
5
Diagnostics
6
Process
7
People
8
Personal
Info
Performance Maturity
App Dynamic
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Dynatrace
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
New Relic
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Other App
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Please select any option
Deployment Architecture
1. Is your application using all APM product features:
Application Technology Monitoring
Infrastructure Monitoring
Database Monitoring
Network Monitoring
Analytics
Microservices
2. Is digital experience monitoring enabled in your application for:
Real users
Synthetic Users
Digital experience monitoring not enabled
3. Is Real user monitoring enabled for:
Browser based applications
Mobile hosted applications
Real user monitoring not used
4. Is Synthetic Monitoring configured for:
URL availability
Simulating user journeys across multi-page workflows
Synthetic monitoring not used
5. Are you using all AppD analytics features:
Transaction analytics
Log analytics
User Analytics
Analytics not used/ licenses not available
6. Are you monitoring all your applications using available APM solution?
All applications monitored in Prod and Non-Prod environment
All applications monitored in Prod and only business critical in Non-Prod
Few applications monitored in Prod and all applications monitored in Non-Prod
Business critical applications monitored in each environment
Only Production environment monitored
Implementation and Configuration
1. Custom technical dashboards are created for monitored Applications that contain:
Basic KPIs as required by application team
Visibility across all tiers of monitored applications
Custom dashboard not available
2. Business dashboards are created using analytics and contain
Business metrics like revenue captured
Business funnel for LOB
Dashboard does not contain any of the above
3. Do you have alerts configured for all tiers of the monitored application? Alerts are defined for:
Applications
Servers
Database
End User Experience
4. Have you configured all parameters for health rule definition in AppD? Every health rule should have following configured:
Warning Criteria
Critical Criteria
Policy
Actions
5. Have you defined health rules for custom metrics and business KPI's? Health rules can be defined on analytics metrics for:
Transaction analytics
User Analytics
Log analytics
6. Do you have the latest version of AppDynamics agents?
Latest version
Latest-1 version
Latest-2 version
Older version
7. Have you enabled custom Business Transaction rules enabled for your applications?
Business Transaction Lock Down
Business Transaction Automatic Cleanup
Business Transaction rules not enabled
8. Have you defined custom rules for:
Transaction Detection
Backend Detection
Error Detection
No custom rules defined
9. Have you defined custom Service Endpoints?
Yes
No
Integrations
1. Is monitoring data from additional systems being ingested through extensions?
Extensions are available for additional requirements and there are no gaps in performance visibility
Custom extensions are available but more required to fill monitoring gaps
No extensions configured/ integrated
2. Is APM solution integrated with a downstream incident management system and creating tickets?
Integration is configured and tickets created
Integration is configured but tickets not created
No integration available
3. Is APM solution integrated with AIOps solution and registering events for further processing?
Integration is configured and events are registered
Integration is configured but events not registered
No integration available
4. Have you defined remediation actions to trigger run book for any threshold violations?
All required run books integrated
Few run books integrated, more planned for integration in future
No run books integrated
5. Is APM solution integrated with CI/CD or testing tools used by different teams?
CI/ CD tool integrated
Testing tools integrated
No integration available
Diagnostics
1. Is AppD used to diagnose performance issues occurring in production?
AppD used as first tool for investigation
AppD used for validation frequently
AppD used rarely or for few applications only
Teams don’t use AppD for triage
2. Do you use AppDynamics Deep Code Insights for faster diagnostics?
Yes
No
3. AppD is primary tool for incident investigation and used to improve application performance
Agree 100% with above statement
Partially agree with above statement
Partially disagree with above statement
Not agree with above statement
4. Are you using APM solution for nonproduction performance testing?
All applications monitored in nonprod environment
Only specific business critical applications monitored in nonproduction environment
Nonproduction environment not monitored
5. Do development and QA teams use APM solution for testing and code optimization?
Integration with testing tools enabled
New features performance analyzed for optimization before releasing to higher environments
Performance comparison analyzed between new and old releases to understand impact of code changes
6. Do business teams use insights from APM solution to drive application and business strategy?
Funnel dashboard created to analyze performance issues at each step of LOB
Feature rollout prioritized based on performance impact identified in Preprod
APM solution not used by teams to drive business decisions
Process
1. Are Application Configurations in APM solution regularly backed up?
Backup performed every 15 days
Backup performed after more than 15 days
Backup not performed
2. Is configuration backup process automated?
Yes
No
3. Do you use automated agent upgrades for monitored applications or manual process is followed?
Automation enabled for all agent types
Automation enabled for few agent types
Agent upgrade is manual
4. Are applications and configurations in APM solution reviewed time to time?
Reviewed every 6 months
Reviewed in more than 6 months
Adhoc review performed
Never reviewed after initial configurations
5. Is there a documented process in place to allow for issues with APM solution itself to be reported, triaged, and addressed?
Knowledge Article with SPOC details of SME available
FAQs and first level troubleshooting steps for frequently observed issues documented
Template defined to capture issue details
Access to OEM support portal created for SME
6. Are best practices defined and documented, and utilized when configuring applications in APM solution?
Best practices defined to improve maturity
Document created
Teams have access to the documents and validate compliance after configurations
Best practices are reviewed and updated periodically as per requirements
7. Is there a well-structured and documented process by which APM solution is deployed for new applications with basic configurations by default?
Implementation process is standardized
Teams have access to the documents and ensure process is followed during implementations
Process is reviewed and updated periodically as per requirements
Document created
People
1. Do you have trained technical APM solution SME resource in the team for all the product features that you are licensed for? APM solution SME should:
Assist in agent deployment and configuration
Trained in all product features
Identify gaps in exiting deployment and suggest new configurations as per requirements
Stay updated on new feature releases
2. Has Dev and Ops resources done APM solution training to understand its usage for troubleshooting and triage?
Complete teams are trained
Partial teams are trained
No formal trainings organized
3. Are infra and DB teams trained to look at right information when using APM solution for troubleshooting?
Complete teams are trained
Partial teams are trained
No formal trainings organized
4. Is there an enablement process in place to periodically train APM solution users in your organization on how to use the latest product features and capabilities?
Trainings organized every 3 months
Trainings organized every 6 months
Adhoc trainings organized in over 6 months
Deployment Architecture
1. Are you monitoring all your applications using available APM solution?
All applications monitored in Prod and Non-Prod environment
All applications monitored in Prod and only business critical in Non-Prod
Few applications monitored in Prod and all applications monitored in Non-Prod
Business critical applications monitored in each environment
Only Production environment monitored
2. Are you using Dynatrace for:
Full Stack Monitoring
Infrastructure-only Monitoring
3. Are you using log monitoring capability of Dynatrace?
Yes
No
4. Is digital experience monitoring enabled in your application for:
Real users
Synthetic Users
Digital experience monitoring not enabled
5. Is Digital Experience Monitoring enabled for:
Browser based applications
Mobile hosted applications
Digital Experience Monitoring not used
6. Have you enabled Session Replay while monitoring Digital Experience?
Yes
No
7. Is Synthetic Monitoring configured for:
URL availability
Simulating user journeys across multi-page workflows
Synthetic monitoring not used
8. Are you using Dynatrace Business Analytics to understand business performance?
Yes
No
Implementation and Configuration
1. Custom technical dashboards are created for monitored Applications that contain:
Basic KPIs as required by application team
Visibility across all tiers of monitored applications
Custom dashboard not available
2. Business dashboards are created using analytics and contain
Business metrics like revenue captured
Business funnel for LOB
Dashboard does not contain any of the above
3. Do you have alerts configured for all tiers of the monitored application? Alerts are defined for:
Applications
Services
Database
End User Experience
Infrastructure
4. Have you created alerting profiles for all alerts configured in Dynatrace?
Yes
No
5. Have you created different management zones to logically separate application environments and have teams looking at application data relevant for them?
Yes
No
6. Have you created manual tags for the monitored entities in your environment?
Yes
No
7. Do you have the latest version of Dynatrace agents?
Yes
No
8. Do you configure maintenance windows in Dynatrace to avoid false positive alerts during planned downtime?
Yes
No
9. Have you created custom service detection rules to identify custom server-side services?
Yes
No
Integrations
1. Is monitoring data from additional systems being ingested through extensions?
Extensions are available for additional requirements and there are no gaps in performance visibility
Custom extensions are available but more required to fill monitoring gaps
No extensions configured/ integrated
2. Is APM solution integrated with a downstream incident management system and creating tickets?
Integration is configured and tickets created
Integration is configured but tickets not created
No integration available
3. Is APM solution integrated with AIOps solution and registering events for further processing?
Integration is configured and events are registered
Integration is configured but events not registered
No integration available
4. Have you defined remediation actions to trigger run book for any threshold violations?
All required run books integrated
- Few run books integrated, more planned for integration in future
No run books integrated
5. Is APM solution integrated with CI/CD or testing tools used by different teams?
CI/ CD tool integrated
Testing tools integrated
No integration available
Diagnostics
1. Is Dynatrace used to diagnose performance issues occurring in production?
Dynatrace used as first tool for investigation
Dynarace used for validation frequently
Dynatrace used rarely or for few applications only
Teams don’t use Dynatrace for triage
2. Have you created custom process monitoring rules in Dynatrace?
Yes
No
3. Dynatrace is primary tool for incident investigation and used to improve application performance
Agree 100% with above statement
Partially agree with above statement
Partially disagree with above statement
Not agree with above statement
4. Are you using APM solution for non-production performance testing?
All applications monitored in non-prod environment
Only specific business critical applications monitored in non-production environment
Non-production environment not monitored
5. Do development and QA teams use APM solution for testing and code optimization?
Integration with testing tools enabled
New features performance analyzed for optimization before releasing to higher environments
Performance comparison analyzed between new and old releases to understand impact of code changes
6. Do business teams use insights from APM solution to drive application and business strategy?
Funnel dashboard created to analyze performance issues at each step of LOB
Feature rollout prioritized based on performance impact identified in Pre-prod
APM solution not used by teams to drive business decisions
Process
1. Are Application Configurations in APM solution regularly backed up?
Backup performed every 15 days
Backup performed after more than 15 days
Backup not performed
2. Is configuration backup process automated?
Yes
No
3. Do you use automated agent upgrades for monitored applications or manual process is followed?
Automation enabled for all agent types
Automation enabled for few agent types
Agent upgrade is manual
4. Are applications and configurations in APM solution reviewed time to time?
Reviewed every 6 months
Reviewed in more than 6 months
Ad-hoc review performed
Never reviewed after initial configurations
5. Is there a documented process in place to allow for issues with APM solution itself to be reported, triaged, and addressed?
Knowledge Article with SPOC details of SME available
FAQs and first level troubleshooting steps for frequently observed issues documented
Template defined to capture issue details
Access to OEM support portal created for SME
6. Are best practices defined and documented, and utilized when configuring applications in APM solution?
Best practices defined to improve maturity
Document created
Teams have access to the documents and validate compliance after configurations
Best practices are reviewed and updated periodically as per requirements
7. Is there a well-structured and documented process by which APM solution is deployed for new applications with basic configurations by default?
Implementation process is standardized
Document created
Teams have access to the documents and ensure process is followed during implementations
Process is reviewed and updated periodically as per requirements
People
1. Do you have trained technical APM solution SME resource in the team for all the product features that you are licensed for? APM solution SME should:
Assist in agent deployment and configuration
Trained in all product features
Identify gaps in exiting deployment and suggest new configurations as per requirements
Stay updated on new feature releases
2. Has Dev and Ops resources done APM solution training to understand its usage for troubleshooting and triage?
Complete teams are trained
Partial teams are trained
No formal trainings organized
3. Are infra and DB teams trained to look at right information when using APM solution for troubleshooting?
Complete teams are trained
Partial teams are trained
No formal trainings organized
4. Is there an enablement process in place to periodically train APM solution users in your organization on how to use the latest product features and capabilities?
Trainings organized every 3 months
Trainings organized every 6 months
Ad-hoc trainings organized in over 6 months
Personal Info
Submit